Perbadanan Usahawan Nasional Berhad (PUNB) has been using Convene since 2019 for their paperless meetings. Established in 1991, PUNB is a national body for the development of Bumiputera entrepreneurs in Malaysia.
PUNB’s Head of Company Secretary & Governance Department of Perbadanan Usahawan Nasional Berhad (PUNB) talked to us about why PUNB chose Convene over other competitors.
Through a thorough evaluation process of the best solution for managing meetings, Convene comes out as their top pick. “We got to know about the products through acquaintances within the same industry and Google Search. We also did a survey and made a comparison of the selected products. Thereafter, liaised with the salesperson to obtain quotations and understand each product from different solutions providers. We also requested a free trial and demo to experience Convene’s functions. We picked the top three through internal discussion and the final decision was made at the Management level,” the Company Secretary stated.
“We like Convene for its simplicity and how easy it is to use and navigate. Amongst other considerations, we chose Convene due to its competitive price compared to others,” he further added as he elaborated on why Convene stood out from the other board portals they evaluated.
Easy-to-Use Features for Paperless Meetings
According to PUNB’s Company Secretary, Convene has been a smart tool for both administrators and users as it is easy to use. Several teams and departments, including the Company Secretary and Governance Department and the Board of Directors, are using Convene as their tool for remote work.
He said, “The application is easy to use and readily available on all platforms: Windows, Android, iOS. No matter how traditional or tech-savvy our members might be, they are all easily adapting to Convene functions.”
He further notes, “Aside from meetings, the voting tool via Resolution is another quick option for our decision-making process involving Board and Management levels.” These features have been useful for them in executing their plans and tasks even when working virtually.
“We aim to reduce the usage of paper, have quick access to documents for everyone, prepare to work remotely, and decrease the time spent in administrative proceedings, such as printing, filing, compiling physical papers, and hand-delivering documents. The move forward is to go paperless — with Convene.”
Secure and Centralised Portal
One of the challenges that PUNB’s departments encounter before is the unusual log in attempts using their administrator accounts. With Convene, PUNB has experienced a more secure environment for their meetings and document management.
“Convene is a secure and centralised board portal. With our security problem, the Convene team took prompt action to resolve and prevent it. Its feature, Audit Trail, has also been beneficial in monitoring and centralising the activities in meetings and documents, including logins and logouts,” he mentioned.
24/7 Responsive and Excellent Support
Beyond Convene’s digital and intuitive features, PUNB also has nothing but praise for Convene Support Team. “Convene has a responsive technical team that is available 24/7 and can assist us immediately. The team is also promptly accessible to resolve any concerns we have on the software.” the Company Secretary said.
Overall, PUNB’s experience with Convene shows the solution’s advantage in boosting a paperless workplace. When asked if they will recommend Convene, he remarked, “Its useful web portal functions excelled paperless meetings. Thus far, Convene has been great. It has given us reliable assistance we can depend on for productive and successful meetings. We hope other organisations would experience the same.”