Singapore Post Limited (SingPost), an esteemed associate company of Singtel and the designated Public Postal Licensee of Singapore, is the leading provider of both domestic and international postal services. Boasting 13 operational offices globally and 56 Post Office, SingPost stands at the forefront, offering premier postal, logistics, and digital services on a worldwide scale.
As the world embraced a return to physical events, SingPost made a strategic decision to host their annual general meeting in a hybrid format for the first time in 2022, ensuring inclusivity for both in-person and virtual participants.
During this pivotal moment, SingPost identified the necessity for advanced virtual meeting technology to streamline and simplify the processes and preparations in a hybrid general meeting. In their 2022 AGM, SingPost took a bold step forward and utilised ConveneAGM to facilitate a smooth and efficient hybrid AGM.
Effortless AGM Registration in One Platform
During the transition to a hybrid AGM, SingPost seamlessly managed shareholder registration. Leveraging ConveneAGM, SingPost allowed shareholders to pre-register with ease, offering the option to choose between virtual or in-person attendance. In 2022, SingPost took a prudent approach by limiting the number of attendees to 170, ensuring strict adherence to social distancing guidelines.
Additionally, ConveneAGM provided a straightforward process for appointing proxies and submitting questions before the meeting, all within a single platform. This streamlined approach eliminated the need for multiple applications or complex procedures, further enhancing the overall efficiency of the AGM.
Accessible Participation, No Matter the Location
Hybrid AGMs have proven to be a game-changer, significantly enhancing shareholder participation by enabling attendees from anywhere to engage actively and cast their votes. SingPost’s experiences in conducting hybrid AGMs in both 2022 and 2023 underscored the tremendous benefits of this approach.
ConveneAGM introduced its Live Q&A feature, enabling both the board and shareholders to engage in real-time discussions. This innovative feature empowers virtual attendees to submit queries via text or join the webcast, ensuring their voices are heard and addressed promptly.
Moreover, ConveneAGM’s Live Voting has significantly impacted SingPost’s voting on resolutions and elections. Online shareholders gained the ability to cast their votes in real-time with a simple click on their screens. Meanwhile, in-person attendees utilised the Bring Your Own Device (BYOD) option, seamlessly casting their votes through the ConveneAGM website via their mobile devices.
Setting the Standard for Future General Meetings
During the 2022 AGM, SingPost initiated a test survey, seeking shareholders’ input on the preference for future AGM formats. An overwhelming response of 99.96% of the shareholders voted in favour of continuing hybrid AGMs. In the subsequent 2023 AGM, SingPost seamlessly embraced the hybrid format once again, replicating the success experienced in 2022.
A SingPost representative highlighted the vitality of ConveneAGM in this success, stating, “ConveneAGM has been instrumental in facilitating our successful annual general meetings. The hybrid AGM format aligns with our strategic vision, making it easier for shareholders to engage with our board and management.”
Witness the potential of ConveneAGM to ensure a successful annual general meeting, regardless of the chosen format, for your company. Talk to us now to schedule a demo!